Frequently Asked Questions
Orders & Shipping
Standard orders ship within 1-2 business days and arrive in 3-5 business days within the US. Expedited and international options are available at checkout.
Yes. We ship to most countries worldwide. Duties and taxes are calculated automatically at checkout based on your destination.
Absolutely — every order includes tracking. Visit the Order Tracking page and enter your order number and email to see live status.
Custom Scent Builder
Custom fragrances are hand-blended to order and typically ship within 7-10 business days.
Yes — every custom blend is saved to your account under Saved Fragrances so you can reorder in one click.
Product
Most of our collection is designed to be worn by anyone. Product pages note recommended wear, but there are no rules at CooMood.
With 4-6 sprays a day, a 100ml eau de parfum lasts approximately 3-4 months. Longevity ratings are listed on each product page.
Returns
Unopened products may be returned within 30 days for a full refund. Opened fragrances can be exchanged for store credit within 14 days. See our Returns page for full details.
Because custom fragrances are made to order, they are final sale. We stand behind every blend — contact us if something isn't right.